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I've placed an order but not received it yet. What do I do?

You can track FedEx despatched orders using their order tracking in your account.

If you are ordering from the UK mainland using our standard delivery option, and your goods do not arrive within 48 hours of despatch, we recommend that you contact our customer relations team on info@anglia-live.com , who will investigate the matter for you.

If you have selected a UK mainland timed delivery service and your order has not arrived by the expected time, please contact info@anglia-live.com

If you are ordering from UK offshore or outside the UK, and your goods do not arrive within 3 days of despatch, we recommend that you contact our customer relations team on info@anglia-live.com , who will investigate the matter for you.



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